Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order quickly and efficiently.
Processing Time
All orders are processed within 1 working day (Monday to Friday, excluding public holidays). Orders placed after business hours or on weekends will be processed the next working day.
Delivery Time
Once your order has been processed, delivery will take 1 to 4 working days, depending on your location.
Shipping Areas
We currently ship nationwide within South Africa. Delivery times may vary slightly for remote or outlying areas.
Shipping Fees
We offer free shipping on most of our listed products.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS so you can monitor your delivery in real-time.
Delays
While we strive to meet our delivery timelines, unexpected delays may occur due to factors beyond our control (e.g., weather conditions, courier delays, or high order volumes). We appreciate your patience in such cases.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We cannot be held responsible for delays or failed deliveries due to incorrect or incomplete address details.
Contact Us
If you have any questions about your order or shipping, please feel free to contact our support team.